Privacy Policy

This Privacy Policy describes the policies of Taunton Lane Dental Practice, 15 Taunton Lane, Old Coulsdon, Surrey CR5 1SG, United Kingdom, email: info@tauntonlanedental.co.uk, phone: 01737 554177, on the collection, use and disclosure of your information that we collect when you use our website (tauntonlanedental.co.uk) (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when it is posted on the Service, and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We recommend that you periodically review this page.

Information We Collect:

We will collect and process the following personal information about you:

• Name
• Email
• Mobile
• Address

How We Use Your Information:

We will use the information that we collect about you for the following purposes:

• Support
• Administration
• Managing customer orders

If we wish to use your information for any other purpose, we will seek your consent and will use your information only upon receiving such consent and only for the purpose(s) for which you grant consent unless we are required to do otherwise by law.

How We Share Your Information:

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

• Analytics

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is necessary to fulfil that purpose.

We may also disclose your personal information for the following reasons: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired by another company, your information will be one of the assets transferred to the new owner.

Retention Of Your Information:

We will retain your personal information for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfil the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods for record-keeping, reporting in accordance with applicable law, or for other legitimate reasons like enforcement of legal rights and fraud prevention. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:

Depending on the applicable law, you may have the right to access, rectify, or erase your personal data, receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, and lodge a complaint with a statutory authority, among other rights under applicable laws. To exercise these rights, you can write to us at info@tauntonlanedental.co.uk. We will respond to your request in accordance with applicable law.

Please note that if you do not allow us to collect or process the required personal information or withdraw your consent to process it for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies:

To learn more about how we use cookies and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security:

The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and, consequently, cannot ensure or warrant the security of any information you transmit to us. You do so at your own risk.

Grievance / Data Protection Officer:

If you have any queries or concerns about the processing of your information, you may email our Grievance Officer at Taunton Lane Dental Practice, 15 Taunton Lane, Old Coulsdon, Surrey, CR5 1SG, email: info@tauntonlanedental.co.uk. We will address your concerns in accordance with applicable law.